How it works
Clear answers to common questions about working with House of Islas.
What if I don’t know which package I need?
That’s completely normal – most moms don’t! I’ll learn more about your spaces, what feels hardest right now, and what you want from your home. From there, I can recommend the package that offers the most impact without wasting your time or money.
I have kids at home. Do I need to prepare or clean before you come?
Absolutely not. I expect real-life mess. There’s no need to prep, tidy, or hide anything. Seeing how your home functions day to day helps me create systems that actually work for your family.
Should I be there while you organize?
That’s completely up to you. Some moms stay involved, while others use the time to run errands, work, or rest. I’ll only need your input for decisions about what to keep, donate, or let go of.
What if my home is very cluttered or I’m embarrassed?
You don’t need to be. I work with moms in all stages of overwhelm, and your home is a judgment-free space. My goal is to lighten your load – not add to it.
Will organizing really make my day easier?
Yes! Many moms notice smoother mornings, less time spent searching for things, and fewer duplicate purchases. Most importantly, their homes feel easier to manage. Systems that match your family’s real life tend to create lasting peace of mind.
What spaces are best for each package?
Start Here Reset:
Small closets, pantries, or ‘drop zones’.
Breathing Room Reset:
Small bedrooms, laundry rooms, hobby rooms, or playrooms.
Fresh Start Reset:
Garages or storage areas, home offices, primary suites, or multi-room projects.
Will I need to buy organizing products?
Not necessarily. I always start with what you already have. If additional items are needed, I provide a favorite products guide with the Start Here Reset and Breathing Room Reset. With Fresh Start Reset, I assist with product shopping so it can fit your space (and budget) perfectly.
Do you remove donations?
Yes! With Fresh Start Reset, donations are removed daily. With Breathing Room Reset, one carload of donations is removed. If you choose Start Here Reset, I provide a local donation guide so drop-off is easy when it fits your schedule.
Can I add more hours if we don’t finish?
Yes! All packages offer hourly add-on time until the project is complete. This allows flexibility without committing to another full package.
How long does a typical session last?
Most projects follow this general timeline:
Start Here Reset: Completed in one visit
Breathing Room Reset: Completed in two visits on two separate days
Fresh Start Reset: Completed in three visits on three separate days
I schedule sessions with your family’s needs and availability in mind.
What’s the difference between basic labels and custom labels?
Basic labels are simple and functional – clear, black, or white labels that I handwrite. Custom labels, included with Fresh Start Reset, are designed to fit your space and style. These may include vinyl labels or removable placards that clip onto bins.
What if I want ongoing support?
After working together, you have the option to schedule monthly or seasonal refresh sessions for the spaces I worked on in your home. These follow-up sessions help maintain your systems as routines change and your family grows.
What areas do you service?
I’m based in Las Cruces, NM and primarily work locally, but also take projects in El Paso, TX and surrounding areas. A small travel fee applies for locations outside a 15-mile radius and is discussed before scheduling.
Still have a question?
If something isn’t covered here, feel free to reach out.
